We looked at why sales and customer service had to be on-site. Sales and Support were on Windows because the secondary phone systems only had a Windows client. No other Windows-only software was required. Within a week, we started a pilot of five Sales and five Customer Service people using Chromebooks. The pilot was a success using $350 Chromebooks. We negotiated an exit for the secondary phone system and discounts for the move to a new secondary phone system vendor that supported web-based communication. Additionally, we were able to remove the cost of the Windows servers.