A six year-old 130 employee B2C client was preparing to seek a Series D round. Existing investors and advisors noted that operational technology costs seemed excessive and there seemed to be numerous customer service and sales up-time problems. The CFO started the hunt for a VP of IT to find and solve the business technology expense and up-time issues. His problem was he didn’t know how to find a qualified person. In a inciteful move, he reached out to those same investors and asked if they could help.
One of them suggested he contact vCIO to ensure there were well defined expectations of the new role and help vet applicants. We set up a 60 minute meeting. In the first 30 minutes we were able to determine that the company did not need a VP level technology person. What the company required was a discovery audit of existing systems, solutions to problems, and implementation of those solutions.
Managed integration of Salesforce.com to QAD for pharmaceutical company, brining all relevant data into SFDC for process improvement, new product launches, training and support of a variety of digital marketing efforts.
A 30 year old Third Party Administrator with large technical debt, new and existing staff unfamiliar with industry and applications.